摘要
Due to the significance and value in human-computer interaction and natural language processing,task-oriented dialog systems are attracting more and more attention in both academic and industrial communities.In this paper,we survey recent advances and challenges in task-oriented dialog systems.We also discuss three critical topics for task-oriented dialog systems:(1)improving data efficiency to facilitate dialog modeling in low-resource settings,(2)modeling multi-turn dynamics for dialog policy learning to achieve better task-completion performance,and(3)integrating domain ontology knowledge into the dialog model.Besides,we review the recent progresses in dialog evaluation and some widely-used corpora.We believe that this survey,though incomplete,can shed a light on future research in task-oriented dialog systems.
基金
the National Natural Science Foundation of China(Grant Nos.61936010 and 61876096)
the National Key R&D Program of China(Grant No.2018YFC0830200)。