摘要
医患沟通能力是全科医生必备的基本素质。良好的医患沟通是患者信任的基础,也是全科医生顺利开展社区医疗卫生工作的重要保障。现阶段沟通能力对医患关系的影响越来越受到重视,医患沟通能力培训也成为研究的焦点之一,但日益紧张的医患关系表明医患沟通仍不尽如人意。本文阐述了国内外医患沟通能力培训现状,强调提升全科医生医患沟通能力的必要性,并借鉴国外相关经验探讨提升医患沟通能力的具体举措,如增设医患沟通课程、联合应用多种培训形式、加强医患沟通能力考核,以期为我国全科医生医患沟通能力的教育培训提供理论参考。
Doctor-patient communication competence is the essential quality of general practitioners(GPs).Good communication between doctors and patients is not only the basis of patients'trust but also an important guarantee for the smooth implementation of GPs'community health service.At present,the influence of communication competence on doctor-patient relationship has attracted more and more attention and the training for doctor-patient communication competence has become one research focus.However,the increasingly tension of doctor-patient relationship indicates that the communication between doctors and patients is still not satisfactory.Therefore,this paper illustrates the current situation of training for doctor-patient communication competence at home and abroad,and emphasizes the necessity of improving the doctor-patient communication competence among GPs.Moreover,this paper draws on relevant foreign experience to explore concrete measures to improve the doctor-patient communication competence of GPs,such as setting up communication courses,applying various training forms,and strengthening the assessment of doctor-patient communication competence,in order to provide the theoretical reference for the education and training of doctor-patient communication competence of GPs in China.
作者
庞建欣
王永晨
PANG Jianxin;WANG Yongchen(Department of General Practice,the 2nd Affiliated Hospital of Harbin Medical University,Harbin 150086,China)
出处
《中国全科医学》
CAS
北大核心
2020年第16期2057-2061,共5页
Chinese General Practice
基金
教育部研究生教指委2018年研究课题(A2-YX20180309-01)——以胜任力为导向的全科医学专业学位硕士研究生培养体系研究
哈尔滨市科技局优秀学科带头人项目(2017RAXXJ052)——基于哈尔滨市“社区居民需求+全科医生需求”的社区医疗卫生服务供给侧“软供给”策略研究
哈尔滨医科大学研究生科研和实践创新项目(YJSSJCX2018-68HYD)——社区全科医生核心能力评价体系的构建。
关键词
全科医生
岗位胜任力
医生病人关系
教育
医学
General practitioners
Post competency
Physician-patient relations
Education
medical
