摘要
绩效片段理论认为过渡阶段和行动阶段交替循环形成整条绩效链。该视角下的多团队凝聚力即是指在循环绩效链条下的多个团队为达成同一目标而齐心协力的一种群体过程。文章采用质性分析和概念格-DEMATEL方法以浙江、上海、湖南、河南等地区制造企业的中高层管理者247名为调查对象,对不同阶段下多团队凝聚力影响因素及影响度进行探索。文章发现,在过渡阶段,团队层级价值认同、冲突程度,多团队层级目标认同、多团队导向对制造企业多团队凝聚力产生较大影响;在行动阶段,团队层级人际关系、冲突程度,多团队层级协作模式和共享认知对制造企业多团队凝聚力产生较大影响。文章构建了一个动态、具体、系统的制造企业多团队凝聚力影响因素模型,丰富了多团队系统和绩效片段理论,也为制造企业多团队建立动态绩效评估模式提供有益启示。
Performance episode theory suggests that the transition phase and the action phase alternately form the entire performance chain. MTS cohesion from the perspective of performance episode means that multiple teams achieve the same goal so that they work together to a group process under the dynamic performance evaluation. This study uses qualitative analysis and concept lattice-weighted group DEMATEL to identify the affecting factors of MTS cohesion of the manufacturing industry of Zhejiang, Shanghai, Hunan, Henan, and then explores the importance of each factor. From the analyses based on the interview data from 247 enterprising administrators, we identify that MTS cohesion of manufacturing industry is affected by value identification, team conflict of team layer, target recognition, MTS oriented of MTS layer in the transition phase;and MTS cohesion is affected by team conflict, team relationships of team layer, mutual cognitive, and collaboration patterns of MTS layer in action phase. This paper enriches the MTS theory and performance episode, and it also provides inspiration for more efficient incentive schemes for manufacturing enterprise team managers.
作者
肖余春
张雅维
XIAO Yu-chun;ZHANG Ya-wei(School of Management,Zhejiang Gongshang University,Hangzhou 310018,China)
出处
《商业经济与管理》
CSSCI
北大核心
2020年第1期27-39,共13页
Journal of Business Economics
基金
国家自然科学基金项目“中国高端装备制造业价值链跃迁路径研究:多重嵌入的视角”(71773115)
浙江省自然科学基金项目“绩效片段理论视角下多团队凝聚力与过程性绩效关系的纵向研究:以浙江制造业为例”(LY18G010002)
浙江省社科联研究规划课题“绿色组织结构新解:知识图谱视角下的多团队理论与方法”
关键词
多团队凝聚力
影响因素
绩效片段
制造企业
MTS cohesion
influencing factors
performance episode
manufacturers
