摘要
在互联网环境下,电子商务纠纷频发,传统争议解决机制略显乏力,亟须相适应的争议解决方式。20世纪90年代初,在线争议解决机制(ODR)在美国得到实践。ODR包括在线和解、在线调解和在线仲裁,其中在线仲裁具有不可比拟的优势。我国在在线仲裁方面的实践起步较晚,发展较慢,但也已经作出了有益的尝试,对在线仲裁的规范化有重要的意义。本文拟以建立一个"面向世界和未来、开放多元的在线纠纷仲裁资源整合平台"为目标,就ODR在线仲裁整体模式和程序进行探索,通过对国内外在线仲裁理论与实践的分析,探讨在线仲裁的制度构建和具体操作问题,为我国的在线仲裁发展提供一些思路和建议,以期促进互联网经济的健康有序发展。
In the Internet environment, electronic commerce disputes are frequent, and the traditional dispute resolution mechanism is slightly weak, so it is urgent to adapt to the dispute resolution methods. In the early 1990s, Online Dispute Resolution Mechanism( ODR) was put into practice in the United States. ODR includes online reconciliation, online mediation and online arbitration, among which online arbitration has incomparable advantages. The practice of online arbitration in China started late and developed slowly, but it has also made a useful attempt, which is of great significance to the standardization of online arbitration. This paper aims at establishing a“ world-oriented and future-oriented, open and pluralistic online dispute arbitration resources integration platform”, and explores overall model and procedures of ODR online arbitration. Under the vision of promoting the healthy and orderly development of Internet economy, this paper analyses both domestic and foreign online arbitration theory and practice,explores the system construction and specific operational issues of online arbitration, and provides some ideas and suggestions for the development of online arbitration in China.
作者
陈健
蔡超静
王梦华
张奕婕
Chen Jian;Cai Chaojing;Wang Menghua;Zhang Yijie
出处
《北京仲裁》
2019年第2期70-86,共17页
Beijing Arbitration Quarterly
关键词
ODR在线仲裁
在线仲裁协议
电子证据
管辖范围
在线仲裁裁决
ODR online arbitration
online arbitration agreement
electronic evidence
jurisdiction
online arbitration award
