摘要
临床共情,是指医务人员理解患者的体验、需求和想法,与其进行沟通,并检验沟通准确性以提供治疗的能力。临床共情会对医务人员的工作产生影响,文章回顾了医务人员临床共情与工作倦怠的研究,分析了两者的关系,进一步从临床共情的产生过程和调节过程两方面探讨了临床共情的机制,为临床共情与工作倦怠复杂的关系提供了解释,并对这一领域未来的研究进行了展望。
Clinical empathy refers to the ability of understanding patients’experience, needs, and perspectives, checking how accurate one’s understanding is, and providing appropriate help accordingly. Clinical empathy had a huge impact on the work of medical staff. This paper reviewed the research of clinical empathy and medical staff’s burnout, analyzed the relationship between them and further discussed the mechanisms of clinical empathy from two aspects: the generation of clinical empathy and its regulating process, which provided an explanation for the complex relationship between clinical empathy and burnout and the future research in this field was also prospected.
作者
员秀
朱佳丽
贺雯
Yun Xiu;Zhu Jiali;He Wen(Department of Psychology, Shanghai Normal University, Shanghai 200234,China)
出处
《南京医科大学学报（社会科学版）》
2019年第3期185-188,共4页
Journal of Nanjing Medical University（Social Sciences）
基金
国家社会科学基金一般项目“医患关系的影响机制和干预策略研究”(17BSH093)
上海哲学社会科学规划课题“医患之间群际关系的心理机制及影响因素的研究”(2015BSH004)
关键词
临床共情
工作倦怠
情感共享
情绪理解
情绪调节
clinical empathy
job burnout
emotional sharing
emotional understanding
emotional regulation
