摘要
以宁波市某三级甲等医院为例,对医院IT运维服务管理过程进行了分析,结合微信企业号的功能特性,设计并实现了具备微服务台、运维监控与报警、IT资产管理、运维助手知识库等功能的医院IT运维服务管理系统,为医院提供了一种IT运维服务管理解决方案参考。
This paper takes A Tertiary General hospital in Ningbo as an example, and analyzes the process of hospital's IT operation& maintenance management. Combined with the features of we chat enterprise platform, this paper designed a hospital's IT operation& maintenance management system including service desk, maintenance monitoring and alarming, IT assets management, maintenanceassistant. In a word, this paper provides a reference solution of IT operation & maintenance management system for hospital.
作者
陈文迪
程学林
黄智勇
CHEN Wen-di;CHENG Xue-lin;HUANG Zhi-yong
出处
《中国数字医学》
2016年第11期83-85,共3页
China Digital Medicine
关键词
医院信息化
IT运维管理
微信企业号
服务台
hospital information, IT maintenance, WeChat enterprise platform, service desk
