4Patricia W. Ingraham & David H. Rosenbloom. The New Public Personnel and New Public Service. Public Administration Review, 1989,49(2) :116 -125. 被引量:1
5Janet V. Denhardt, Robert B. Denhardt. The New Public Service: Serving, not Steering. M.E. Sharpe, New York : 2003. p35. 被引量:1