摘要
绩效管理是绩效计划、绩效实施、绩效评价和绩效反馈所组成的有机整体。本文探讨了如何基于PDCA循环建立公立医院内部考核的管理体系,并总结了有效的绩效管理的具体运作方式。基于PDCA循环的绩效管理体系是一个医院与科室及员工之间持续沟通的过程。通过科学合理的绩效管理,能够调动医务人员的积极性,激发工作热情并提高医疗服务质量。
Performance management was the organic whole consisting of performance planning, performance implementation, performance evaluation, and performance feedback. This article explored how to establish a management system of public hospital internal examination based on PDCA cycle, and summarized the operation of effective performance management. The performance management system based on the PDCA cycle was a continuous process of communication between hospitals, departments and employees. Scientific and reasonable performance management could motivate medical personnel, stimulate enthusiasm for work and improve the quality of medical service.
作者
金彦
李奕璋
JIN Yan;LI Yi-zhang(Peking University People＇s Hospita)
出处
《医院管理论坛》
2018年第4期28-30,35,共4页
Hospital Management Forum
关键词
绩效管理
绩效沟通
公立医院
Performance management
Performance communication
Public hospitals
