摘要
质量诚信是我国社会信用的重要组成部分,是企业在生产销售全过程内产品或服务质量范畴的诚实守信经营行为,是对消费者质量承诺的契约精神。我国电子商务产业发展迅猛,质量和信用问题却频出,对产业发展造成了不同程度的影响,本文以质量诚信体系综合研究为突破,梳理了电子商务质量诚信体系的主要环节,从电子商务质量诚信系统出发,搜取电子商务产业的关键因素,以建立符合行业实际运行需要的电子商务质量诚信体系框架,为产业持续健康发展提供指导。
Quality good faith is an important part of social credit in our country, is the honest and trustworthy management behavior of enterprise in production and sales of the whole process of quality of a product or service, is the contract spirit quality commitment to consumers. With the fast development of e-commerce industry in China, the quality and credit problems caused the influence of different level to the industrial development. Based on the comprehensive quality good faith system research as the breakthrough, the paper introduces the main steps of the electronic commerce quality good faith system, and obtains the key factors of e-commerce industry from the electronic commerce quality good faith system, to establish an e-commerce quality and credit system framework to meet the needs of practical operation, and provide guidance for industry sustainable and healthy development.
出处
《标准科学》
2017年第12期201-204,共4页
Standard Science
关键词
电子商务
质量诚信体系框架
构建
electronic commerce, quality and credit system, construction
