8Zeithaml V A. Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence[J]. Journal of Marketing, 1988, 52(3): 2-22. 被引量：1
9Homans G C. Social Behavior: Its Elementary Forms[M]. New York: Harcourt Brace & World, 1961: 488-531. 被引量：1
10Tremblay M L, Pallas L O, Gelinas C. Addressing the turnover issue among new nurses from a generational view point[J]. Journal of Nursing Management, 2008, 16(6): 724-733. 被引量：1
