摘要
目的尝试在该院药学部人员中推行品管圈活动,结合互联网+药学服务理念,提升药事服务质量。方法 2016年1月起,率先在静脉用药调配中心尝试推行QCC活动,进行过程评价和管理。结果通过QCC开展,提升了药学服务的质量。结论在药学人员中开展品管圈活动是可行的。
Objective To improve the pharmacy service quality by trying to promote the quality control circle in the personnel in the department of pharmacy in our hospital combined with the internet and pharmacy service idea. Methods QCC had been tried to be promoted firstly in the pharmacy intravenous admixture service since January 2016, and were given the process evaluation and management. Results The development of QCC improved the quality of pharmacy service. Conclusion The development of QCC in the pharmacy personnel is feasible.
出处
《中国卫生产业》
2016年第26期131-132,共2页
China Health Industry
关键词
品管圈
互联网+
医院管理
药学服务
Quality control circle
Internet
Hospital management
Pharmacy service
