摘要
如何采用积极的措施调动客户经理的工作积极性和忠诚度是农村商业银行需要着重考虑的问题。该研究通过对江西省D县农商银行的客户经理现行薪酬制度及等级评定制度进行剖析,发现目前客户经理薪酬制度存在薪酬结构比例失当、绩效考核不科学、薪酬水平缺乏内部公平性和外部竞争性等问题。为提高农商银行客户经理的工作积极性和薪酬满意度,增强客户经理的忠诚度,认为需要建立基于任职者绩效的薪酬制度,采用薪酬延期支付方式和弹性福利计划等薪酬激励机制。
How to adopt positive measures to stimulate client manager's initiative and loyalty is the most important thing for Rural Commercial Bank. Through the analysis of client manager's current salary system and evaluation system from Rural Commercial Bank in D county,Jiangxi Province,we found client manager's current salary system exits many problems,such as improper compensation structure,unscientific performance evaluation,salary level lack of Internal equity and external competitiveness. In order to improve client manager's working enthusiasm and compensation satisfaction of the Rural Commercial Bank and enhance the loyalty of customer manager,We need to establish salary incentive mechanism,including of establishing compensation system based on service performance,the deferred compensation payment and the flexible benefits planning.
出处
《兰州财经大学学报》
2016年第5期63-70,共8页
Journal of Lanzhou University of Finance and Economics
基金
国家社会科学基金青年项目(14CGL017)
上海师范大学研究生培养改革项目(A-0132-00-002080)
关键词
农商银行
客户经理
薪酬制度
激励机制
commercial bank
client manager
compensation system
incentive mechanism