摘要
随着我国经济的快速发展,带动了汽车市场的发展,我国已经成为世界上最大的汽车生产国和消费国。目前我国的汽车市场呈现出供求两旺的势头,汽车厂家和经销商为了获得更大的生存和发展空间,努力提高市场占有率,不断的提升自身的服务和管理水平。与此同时,汽车销售作为与客户接触的第一张脸,礼仪是销售人员形象非常重要的一部分,可以帮助销售人员建立更强的自信,也帮助经销商更好的树立品牌,对提高汽车销量具有重大影响。文章主要介绍了礼仪在汽车销售中的具体运用。
With the rapid development of our country＇s economy, China has already become the largest producer and consumer in the auto market. At present, Chinese auto market supply and demand presents momentum. The automobile manufacturers and dealers efforts to improve the service and management level for larger space of survival and development. At the same time, as the first contact with the customer, car sales need to improve their business etiquette. The etiquette is a very important part of the sales staff image, it can help sales staff to build self-confidence, and better brand dealers. The etiquette can also improve the car sales. This paper mainly introduces the concrete application of etiquette in the car sales.
出处
《汽车实用技术》
2016年第10期242-244,258,共4页
Automobile Applied Technology
关键词
汽车销售
素质
礼仪
销售流程
car sales
quality
etiquette
sales process
