摘要
管理问题归零是指对管理过程和管理职责的薄弱环节进行分析,找出导致问题的原因,提出解决措施,完善规章制度,是一个结构化的解决问题和提升管理水平的过程。管理问题归零对质量管理系统进行元素、关系、环境影响分析,以提升质量管理的整体能力为目标,是组织管理系统思维的体现。
Closed loop management problem solving process analyzes management processes and responsibilities to find out root causes and determine the resolution to the problem.It is a structured problem management process.Closed loop management problem solving process applies systems thinking to analyze the elements,relations and environment influence of a quality management system for the purpose of improving holistic capacity.
出处
《航天器工程》
北大核心
2016年第4期1-4,共4页
Spacecraft Engineering
关键词
管理问题归零
问题管理
提升管理水平
系统思维
closed loop management problem solving process
problem management
improving management
systems thinking