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残疾人出游决策内在机制研究——基于习得性无助理论和协商理论 被引量:9

Internal Mechanism Research on Disabled People's Travel Decision-making:Based on the Theory of Learned Helplessness and Negotiation Theory
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摘要 残疾人像健全人一样有外出旅游的动机和渴望,其生存状况反映一个国家的社会文明程度。现有的关于残疾人旅游的研究多见于旅游障碍、协商策略、活动参与、政策法规等较宏观方面的讨论,而关于残疾人出游内在机制方面的研究较少。由于自身残疾障碍,残疾人在出游决策过程中通常会受到无助感的负面影响,同时也可能会由于克服自身旅行障碍获得积极的"成就感",并对其旅行决策产生积极影响。本研究以成都市残疾人为例,在协商理论的基础上引入"成就感"变量,以无助感和成就感为中介变量来研究残疾人出游决策的内在机制。通过因子分析将残疾人旅游障碍划分为本体障碍、人际障碍和结构性障碍3个维度,实证发现:只有本体障碍和人际障碍对残疾人的无助感(正向)和成就感(负向)具有显著影响,而结构性障碍的影响作用较小;残疾障碍不对残疾人的旅游动机和旅游意向产生显著消极影响,残疾人的旅游动机和旅游意向受到成就感和无助感的完全中介;无助感对残疾人的旅游动机和旅游意向具有显著消极影响,成就感对它们则具有显著积极影响。 As well as the abled, disabled people have motivations and desires to travel and their living conditions reflect the social civilization degree of a country. Most of the existing researches on tourism about the disabled focus on the macro aspects, such as travel constraints, negotiation strategy, activity participation, policies and regulations. There is few researches about the inner travel mechanism of the disabled. Due to their disabilities, in the travel decision-making process, people with disabilities are commonly affected by the negative impact of helplessness. Meanwhile, they may obtain sense of achievement by overcoming their own obstacles and it has a positive impact on their travel decisions. Taking the disabled in Chengdu for example, we bring in "sense of achievement" basing on negotiation theory. And we regard the sense of achievement and helplessness as mediating variables to discuss the internal mechanism of travel decision making of the disabled. Through factor analysis we divide travel constraints for the disabled into intrapersonal constraints, interpersonal constraints and structural constraints. With an empirical study, we found that only intrapersonal constraints and interpersonal constraints have significant impacts on helplessness (positive) and achievement (negative); the effects of structural constraints are smaller; disabled constraints do not have significantly negative effect on disabilities' tourism motivations and intentions; the disabled people' s tourism motivations and intentions are completely mediated by the acquired achievement and learned helplessness; helplessness has significantly negative influence disabled people' s tourism motivations and intentions, while achievement is on the contrary.
出处 《旅游科学》 CSSCI 北大核心 2015年第6期15-33,共19页 Tourism Science
基金 国家自然科学基金"遗产地资源开发中的公众反应及其对开发决策行为的影响机理研究"(40971297) 四川省哲学社会科学重点研究基地--四川旅游发展研究中心立项课题"基于社会冲突理论的残疾人旅游动机与行为研究"(LYC13-02) 四川省2012年学术和技术带头人培养基金"非常规突发事件‘后危机’阶段潜在遗产旅游者的目的地认知与行为倾向研究"(2012DTPY004) 四川大学杰出青年基金(中央高校基本科研业务费专项资金资助)(SKJC-201001)
关键词 残疾人 无助感 成就感 内在机制 偏最小二乘法结构方程模型 people with disabilities sense of helplessness sense of achievement internal mechanism partial least squares structural equation modeling
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