摘要
标准化管理能帮助运行效率的改善和行业竞争力的提升.本文通过研究上海科技馆在ISO 管理体系、旅游景区质量等级管理和博物馆评估定级三个独立管理体系并存中面临的问题,思考多系统标准体系一体化的途径和方法,进而提出“构建业务体系框架”、“贯通管理环节”和“实现流程再造”的三步工作法.
Standardized management can improve efficiency and competitiveness significantly. Based on the current situation Shanghai Science & Technology Museum coexists ISO9000, national tourist attraction and national top-class museum quality evaluation, we introduce the ways and methods to integrate multi-standard systems, and then put forward to broadening the business domain,implementing the layers of systems and reengineering business process.
出处
《科学教育与博物馆》
2016年第1期21-23,共3页
Science Education and Museums
关键词
多系统标准体系
标准化
一体化
multi-standard systems
standardization
integration
