摘要
目的:提高儿科门诊药房用药指导率。方法:利用品管圈方法开展主题活动,采用脑力激荡法,借助特性要因图(鱼骨图)对用药指导缺失的原因进行分析并选出要因,针对要因拟定对策并实施对策,评价有形成果和无形成果。结果:门诊药房用药指导率由改善前的64.7%提高到改善后的90.6%,圈员在解决问题能力、凝聚力、沟通能力等方面均有了很大的提高。结论:品管圈活动有效地提高了儿科门诊药房用药指导率。
Objective： To increase the rate of medication guidance in paediatric outpatient pharmacy. Methods： Activities were implemented according to quality control circle（ QCC）. The reasons for low rate of medication guidance were analyzed by brainstorming,the formulation and implementation of countermeasures were investigated by fishbone diagram,tangible results and intangible results were evaluated. Results： The rate of medication guidance increased from 64. 7% to 90. 6%,members had great improvement in ability of solving problems,cohesion,communication skills,etc. Conclusion： The implementation of QCC can improve the rate of medication guidance in paediatric outpatient pharmacy.
出处
《儿科药学杂志》
CAS
2015年第4期50-52,共3页
Journal of Pediatric Pharmacy
关键词
用药指导
品管圈
门诊药房
儿科
Medication guidance
Quality control circle
Outpatient pharmacy
Pediatrics
