摘要
目的探讨品管圈在提高病案首页准确性与完整性的应用效果,为医院管理、医疗安全提供依据。方法选定"提高病案首页准确性与完整性"品管圈活动主题,分析原因,制订相应对策,评估实施前后有形效果和无形效果。结果实施后,病案首页基本情况失实漏填、疾病诊断填写欠规范、手术操作填写欠准确的发生率明显低于实施前。团队凝聚力、医务人员责任心、工作积极性、团队合作性、沟通能力、解决问题能力、和谐度等无形成果总评分均明显高于实施前。结论品管圈活动有助于提高病案首页准确性与完整性。
Objective To study the application of QCC in improving the accuracy and integrity of the front pages of medical records so as to provide reference to hospital management and medical safety.Methods The activity theme of ＂improve the accuracy and integrity of home pages of medical records＂ QCC was selected,causal analysis was conducted based on which,corresponding measures was put forward and carried out.Both tangible and intangible results were evaluated to find out the differences before and after the implementation.Result After implementing,the total incidence（2.09%） of omitting,unnormalization or inaccuracy in the front pages of medical records basic situation,disease diagnosis,surgical operation and other（17,15,10,3） became significantly lower than before; and the total score（37.51±11.32） of team cohesion,responsibility,career passion,cooperation,communication,problem solving skills,quality management techniques and group harmony was significantly higher than before.Conclusion QCC is conducive to improving the accuracy and integrity of front pages of medical record,strengthening medical staff team spirit and management ability.
出处
《医院管理论坛》
2014年第12期31-34,共4页
Hospital Management Forum
关键词
品管圈
病案首页
准确性
完整性
Quality Control Circle
Front pages of medical record
Accuracy
Integrity
