摘要
医疗纠纷或患者对医疗护理的不满投诉仍呈上升趋势。相对于患者维权意识的日益增强而言，医务人员依法行医及防护意识的淡薄现象屡见不鲜。在医疗服务过程中，加强有效的医患沟通显得尤为重要。本文从病人安全管理的角度，如何规避医院管理中的医疗风险，从诚信服务、医务人员责任心、医院管理制度三个方面阐述医患沟通作为规避医疗风险的有效手段，在确保医患安全管理中的重要性。
Medical disputes and patient dissatisfaction with medical care complaint is still on the rise. Compared with the patients＇ rights consciousness is growing, medical staff in accordance with the law and protective consciousness is still weak. In the process of medical services, to strengthen the effective doctor-patient communication is particularly important, Based on the good faith service, medical personnel responsibility, hospital management system, the thesis analysis the effective means to avoid medical risks, and the importance of ensuring the safety management of the doctors and patients.
出处
《医院与医学》
2014年第2期33-34,共2页
Hospital and Medicine
关键词
医患沟通
医疗风险
医院管理
Doctor-patient communication
Medical risk
Hospital management
