摘要
目的:分析在门诊输液护理中应用有效的护患沟通技巧的临床疗效调查,了解门诊输液患者对护患沟通的满意程度。方法:随机抽取门诊输液的患者100例,随机分为两组,对照组50例,按一般护理,试验组50例,进行针对性地护患沟通,并采用问卷调查方法进行效果评估。结果:进行针对性地的护患沟通技巧后,患者满意度明显提高,治疗组护患纠纷发生率显著低于对照组,差异有统计学意义(P<0.05)。结论:对于门诊输液患者的护理,加入护患沟通技巧可明显地增加护患之间的相互信任与理解,确保护理工作的顺利进行。
Objective To analyze the application of effective care outpatient infusion nurse-patient communication skills of clinical efficacy survey to find outpatient infusion nurse-patient communication and patient satisfaction.Methods Randomly come to outpatient infusion of 100 patients were randomly divided into two groups,control group of 50 patients,according to general care,the experimental group of 50 patients for targeted nurse-patient communication,and the use of survey methods for impact assessment.Results Targeted nurse-patient communication skills,the patient satisfaction significantly improved in the treatment group nursing disputes were significantly lower than the control group,the difference was statistically significant（P〈0.05）.Conclusion For outpatient infusion patient care,adding nurse-patient communication skills can significantly increase the mutual trust between nurses and patients and understanding to ensure that nursing work smoothly.
出处
《吉林医学》
CAS
2014年第23期5245-5246,共2页
Jilin Medical Journal
关键词
护患沟通
门诊输液
满意度
Nurse-patient communication
Outpatient infusion
Degree of satisfaction
