摘要
目的:加强护理风险管理,完善护理制度,提高护士的风险意识及防范意识。方法:进行风险因素分析,采取强化风险意识及"专科知识、专科理论、专科技能"训练;护理岗位实行"护理岗位固定化、护理内容个体化、全程护理人性化"管理;抓好"重点时段、重点病人、重点观察";护理管理做到"职责到位、制度到位、监控到位"等风险管理措施。结果:护理队伍风险意识明显增强,护理质量及病人满意率进一步提高,差错事故大幅度降低;26个优质护理服务病区(房)顺利通过省卫生厅组织的验收检查,护理工作为医院赢得了声誉。结论:提高风险防范意识是基础,建立有效风险管理机制是保障,重视细节管理是关键。
Objective： To strengthen the nursing risk management, refine the nursing system and improve nurses＇ consciousness of risk and prevention. Methods： A series of risk management measures were implemented, such as analyzing risk factors,strengthening the risk consciousness, carrying out the training of ＂professional knowledge, theories and skills＂, and adopting the management of ＂fixed nursing post, personalized nursing content and humanized whole nursing course＂, emphasizing ＂the important time period, patient, and observation＂ and making responsibilities, system and monitoring all in place. Results： Nurses＇ risk consciousness was improved remarkably. In addition, nursing quality and patients＇ satisfaction increased, errors and accidents decreased greatly, 26 wards passed the inspection of ＂High Quality Nursing Service Demonstration Project＂ and nursing service built up a reputation for the hospital. Conclusion： Improving the consciousness of risk prevention, establishing an effective risk management mechanism and attaching importance to detail management were three basic and critical factors.
出处
《大理学院学报（综合版）》
CAS
2014年第8期63-65,共3页
Journal of Dali University
关键词
风险管理
肿瘤
护理管理
risk management
tumor
nursing management
