9Rousseau, Sitkin, Butt et all. Not So Different After All:A Crosss-Discipline View of Trust[J]. Academy of Management Review,1998,23(3) :393--404. 被引量:1
10Anderson,Weitz. Determinants of Continuity in Conventional channels[J]. Marketing Science, 1990, (8) : 310-- 23. 被引量:1