摘要
目的研究超市POS系统(Point of Sale System,全称为销售点情报管理系统)设计"人"的因素和"机"的因素,并对现有的超市POS系统的软硬件界面进行改良设计。方法以商业自动化在超市POS系统中的应用为研究对象,一方面分析了超市POS系统的主要使用者,即顾客和收银员,运用需求分析法并结合具体的使用场景,论述了超市POS系统设计"人"的因素;另一方面分析了POS系统的硬件和软件界面,结合目前市场上常用的3款POS软件,论述了超市POS系统设计"机"的因素,并对现有的超市POS系统的软硬件界面进行改良设计。结论针对用户遇到的收银效率不高,要排队等候的问题,在工序设计上提出了顾客参与式超市POS模式。在此基础上,进一步提出了协同购物模式和自助购物模式2种超市POS系统的概念设计。
Objective To discuss the design of ＂human factors＂ and ＂machine＂ supermarket POS system, and the hardware and software interface on the existing POS system improvement design. Methods Based on commercial automation applications in the supermarket in POS system as the research object.On one side, the main users of supermarket POS system, namely the customer and the cashier, demand analysis, combined with the specific usage scenarios, it discussed the design of ＂human factors＂ supermarket POS system; on the other hand, it analyzed the POS system laardware and software interface, combined with the present market on three commonly used POS software, discussed design ＂machine＂ supermarket POS system, and the hardware and software interface on the existing POS system improvement design. Conclusion Because the users encounter cashier efficiency is not high, have to wait the problem in process design, it put forward customer participation in the supermarket POS mode.On this basis, it further put forward the concept of collaborative design of shopping mode and self-service shopping patterns of two kinds of supermarket POS system, hope for the future supermarket POS inspiration.
出处
《包装工程》
CAS
CSCD
北大核心
2014年第12期70-74,共5页
Packaging Engineering
基金
湖北省教育厅计划项目(XD2012168)
