6Anderson J., Gerbin D. Structural Equation Modeling in Practice: A Review and Recommended Two-step Approach [J]. Psychology Bulletin, 1988, 103(3):411-423. 被引量：1
7Cronin J] Jr, Taylor D. A .Measuring Service Quality: A Reexami- nation and Extension [J]. Journal of Marketing, 1992, 56(3):55-68. 被引量：1
8Hellier P., Geursen G., Carr R., Rickard J. Customer Repurchases Intention: A General Structural Equation Model[J]. European Jour- nal of Marketing, 2003, 37 (11/12): 1762-1800. 被引量：1
9DeLone W., McLean E. Measuring E-commerce Success: Applying the DeLone & McLean Information Systems Success Model[J]. Inter- national Journal of Electronic Commerce, 2004, 9(1):31-47. 被引量：1
10Ahn T., Ryu S., Han I. The Impact of Web Quality and Playfulness on User Acceptance of Online Retailing[J]. Information & Manage- ment, 2007, 44(3):263-275. 被引量：1
