5Sasou K, Reason J. Team errors: Definition and taxonomy [ J ]. Reliability engineering and system safety, 1999,65 ( 5 ) : 1-9. 被引量：1
6Smith-Jentsch Kimberly A, Kraiger Kurt, Cannon-Bower Janis A, et al. Do familiar teammates request and accept more backup? Transactive memory in air traffic control [ J ]. Human Factors, 2009,51 ( 2 ) : 181 - 192. 被引量：1
7Jehn K A. A qualitative analysis of conflict types and dimensions in organizational groups [ J ]. Administrative Science Quarterly, 1997, 42(3) : 530-557. 被引量：1
