摘要
目的:了解杭州市社区卫生服务中心医务人员工作场所暴力的现况和影响因素,为进一步采取合适的防范措施提供依据。方法:采用方便抽样方法对杭州市三家社区卫生服务中心的医务人员共378名进行问卷调查。结果:在调查前一年中,63.76%的医务人员遭受过语言暴力,8.20%遭受过身体暴力。医技人员和医生是遭受暴力最多的人群,门急诊是暴力最多发的科室。社区卫生服务中心应对工作场所暴力的态度、措施、开展相关培训等情况不同,其员工遭受暴力率也不同。结论:社区卫生服务中心医务人员工作场所暴力发生率高,中心和医务人员应加强应对,防范暴力的发生并将危害降至最低。
Objective To identify the prevalence and influencing factors of physical and non--physical violence in community health service center in Hangzhou, thereby to provide a basis for appropriate intervention. Methods All health care workers from 3 community health service centers in Hangzhou were invited to complete a questionnaire con- taining questions on workplace violence. Results 63.76 ~//00 workers reported non--physical assaults, and 8.20% exposure to physical violence in the workplace in the previous year. Medical technicians and physicians were the most exposed occupational categories, whereas the out--patients and emergency departments were the places at greatest risk of vio- lence. The overall incidence rates of violence were significantly different based on community health service centers＇ at- titude, behavior and training against workplace violence. Conclusions The overall incidence rate of workplace violence is still at higher level among health care workers even in community health service centers. Therefore, it is necessary to carry out interventions to reduce the incidence and deal with violence correctly and effectively.
出处
《中国农村卫生事业管理》
2014年第3期275-277,共3页
Chinese Rural Health Service Administration
基金
2011年浙江省社科联研究课题(项目编号:2011N033)
