摘要
目的探讨基于医院信息系统的流程优化在缩短门、急诊输液中心患者接诊台等候时间，提高护理工作效率，保证患者输液安全中的应用价值。方法运用流程管理的方法，借助信息技术，对原有的接诊流程中不合理的工作流程进行优化。采用自行设计的调查表比较流程优化前后患者到达及离开接诊台时间及护士输液卡抄写及打印正确率情况。结果流程优化前患者在输液中心接诊台平均等候时间为（92．15±70．57）s，流程优化后缩短至（64．34±37．59）s，流程优化前后比较差异有统计学意义（Z=-6．704，P〈0．01）。输液卡抄写及打印正确率由优化前的96．5％上升至99．3％，流程优化前后比较差异有统计学意义（χ^2=11．806，P〈0．01）。结论基于医院信息系统的流程优化提高了前台接诊护士的工作效率，缩短了患者在接诊台等候时间，降低了因输液卡抄写或打印错误而出现的护理安全隐患的发生，保证了患者的用药安全，从而使患者在输液中心得到高效、安全的治疗和护理。
Objective To discuss the application value of work flow optimization based on hospital information system to shorten waiting time, improve nursing efficiency and ensure infusion safety in infusion center. Methods Process management combined with information technology was used to optimize the unreasonable work flow in infusion center. Self-designed questionnaire was used to compare the time between patients＇ arrival and leaving as well as the correct rate of nurses＇ transcription and typing of infusion cards before and after optimization. Results The average waiting time was （ 92. 15 ± 70.57 ） s before optimization and （64. 34 ±37.59）s after, with statistically significant difference （Z = -6. 704 ,P 〈 0. 01 ）. The correct rate of transcription and typing of infusion cards improved from 96. 5% to 99. 3%, with statistically significant difference （χ^2= 11. 806, P 〈 0. 01 ）. Conclusions The work flow optimization based on hospital information system can improve nurses＇ working efficiency, shorten patients＇ waiting time, reduce adverse incidence due to wrong transcription and typing of infusion cards and ensure the drug safety, so as to give patients effective and safe treatment and nursing in the infusion center.
出处
《中华现代护理杂志》
2014年第8期954-956,共3页
Chinese Journal of Modern Nursing
基金
2012年度国家临床重点专科建设项目
关键词
医院信息系统
流程优化
输液中心
护理管理
Hospital information system
Work flow optimization
Infusion center
Nursingmanagement
