摘要
为解决信息运维和安全管理工作中存在的沟通不畅、效率低下、服务质量差等问题,湖南省烟草公司采用SOA(Service-oriented Architecture)架构基于ITIL(Information Technology Infrastructure Library)技术建立了适应业务和管理需求的信息安全运维服务一体化管理系统。系统主要由数据采集层、汇总分析层和展现层组成,实现了基础资源、业务运行、运维服务和信息安全4大管理功能。通过配置管理跟踪和日志智能分析,实现了信息安全事件的自动采集、分析、预警,为处理各类事件提供依据。应用效果表明,系统实现了运维人力资源的统一调度,运维人员由原来的60多人减少到11人,提高了工作效率;通过对业务系统和基础设施的实时监控,实现了信息安全和运维服务的统一管理和流程规范化。
For improving efficiency, service and communication, Hunan Provincial Tobacco Company developed an ITIL（Information Technology Infrastructure Library）-based integrated management system for information security, operation and maintenance services by adopting SOA （Service-oriented Architecture） to meet the requirements of business and management. The system was composed of data collection layer, summary analysis layer and display layer and possessed four management functions including basic resources, business operation, operation and maintenance services, and information security. The automatic collection, analysis and advance warning of information security events were realized through management tracking and intelligent log analysis, which provided a basis for processing all kinds of events. The results of application showed that the developed system unified the dispatching of human resources for operation and maintenance services, the number of staffs needed for the services reduced from more than 60 to 11. Moreover, by real-timely monitoring business system and infrastructure, the system unified the management of information security and operation services and normalized the processing flow.
出处
《烟草科技》
EI
CAS
北大核心
2014年第3期29-32,41,共5页
Tobacco Science & Technology
关键词
烟草行业
信息安全
运维服务
SOA架构
ITIL
在线监管
Tobacco industry
Information security
Operational service
Service-oriented Architecture （SOA）
Information Technology Infrastructure Library （tTIL）
Online monitoring
