摘要
【目的】通过设计和开发微信公众平台服务,扩展清华大学图书馆的服务渠道,提升读者体验。【应用背景】移动互联网的兴起,促使微信成为读者关注度较高的平台,以清华大学为例,近8成新生使用微信应用。【方法】基于微信公众平台的开发模式,利用其提供的消息接收和回复接口,将图书馆热点消息、馆藏书目系统等查询功能嵌入微信应用。【结果】读者在社交网络环境里,通过指令互动即可便捷地使用到图书馆的服务和资源。【结论】本应用可以丰富图书馆的服务形式,拉近图书馆与读者的距离。
[Objective] Extend the service channels of Tsinghua University Library and enhance patron experience by designing and developing WeChat public platform service. [Context] The rise of mobile Internet prompts WeChat to become a platform that gets much patron attention. Take Tsinghua University as an example, nearly 80% of the freshmen are using WeChat. [Methods] This service makes use of the message receiving and sending interfaces provided by WeChat public platform and embeds the functionatlities like library hot news search and OPAC search into the WeChat. [Results] Patrons can conveniently use the library＇s services and resources via command interaction in social network environment. [Conclusions] This application can enrich the service forms of the library and make patrons closer to the library.
出处
《现代图书情报技术》
CSSCI
北大核心
2014年第1期87-91,共5页
New Technology of Library and Information Service
基金
国家社会科学基金项目"基于用户体验的移动数字图书馆服务整合与系统集成研究"(项目编号:11BTQ011)的研究成果之一
关键词
图书馆服务
微信公众平台
开发模式
读者互动
Library service WeChat public platform Development mode Patron interaction
