摘要
通过对图书馆工作制度化管理和人性化服务有机结合的必要性的阐述,提出了有效实行图书馆制度化管理与人性化服务有机结合的途径:即树立"以服务为中心"的管理理念、优化图书馆阅读环境、简化和规范借阅制度、创新管理,提高图书馆服务水平。
By means of the work institutionalized management in the libraries expound the necessity of the organic corn bination of humanized service, and puts forward the effective practice library of institutionalized management and hu manized service organic combination way： Namely establish the management idea with ＂service as the center＂ , to opti mize the environment of the library to read, to simplify and specify the lending system, innovation management, and im prove the level of library services.
关键词
图书馆
制度化管理
人性化服务
Library Institutionalized management Humanized service
