摘要
介绍了《信息技术服务运行维护》标准体系以及其中的《数据中心规范》标准的框架和主要内容,包括:数据中心运行维护对象和交付内容、运行维护服务的基本要求等。该标准的实际应用取得了良好的效果:完善了监控系统、实现了流程和文档的标准化、减轻了运维压力。结合应用实例提出了未来标准应用的建议。
This paper introduces the standards of information technology service operation maintenance system, as well as the frame and main contents of Specifications for Data Center, including data center operation maintenance objects and contents delivered, and basic requirements of operation maintenance services, etc. The practical application of this standard achieves good effects： improved the monitoring and control system, realized the standardization of processes and documents, reduced the pressure of operation and maintenance. Future standard application suggestions are put forward with application examples.
出处
《信息技术与标准化》
2013年第11期48-51,共4页
Information Technology & Standardization
基金
工业和信息化部<2009年第二批工业行业标准制修订计划>"信息技术服务运行维护第4部分:数据中心规范"
项目编号为"2009-2823T-SJ"
关键词
运行维护服务
基本要求
服务对象
运行维护交付内容
标准实施
operation maintenance service
basic requirements
service target
operation maintenance service content
standard implementation
