2Robert S. Kaplan, David P. Norton. The Balanced Scorecard-Mea- sures that Drive Performance[J]. Harvard Business Review, 1992, (70). 被引量:1
3Robert S. Kaplan, David P. Norton. Transforming the Balanced Score- card from Performance Measurement to Strategic Measurement[J]. Ac- counting Horizons, 2001,15(1). 被引量:1