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B2C网店关系绑定策略对顾客保留的影响 被引量:1

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摘要 本文通过实证研究的方法,在B2C网店背景下,探究关系绑定策略对顾客保留的影响,并为B2C网店关系绑定策略的制定及实施提出建议。
作者 张双桓
出处 《合作经济与科技》 2013年第22期40-42,共3页 Co-Operative Economy & Science
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