摘要
目的:探索构建优质、先进的医院药学管理模式的策略。方法:分别采用SWOT法分析学科发展现状、依据SMART原则制订发展目标、运用PDCA法则促进药事质量改进、建立KPI考评体系以提高工作效率等多种策略提高学科建设。结果与结论:通过学科发展优劣势分析,确定了"发展重点,补齐短板"的实施措施;通过制订客观、明确、循序渐进的工作目标,成立并发展了临床药师队伍;建立多个药事工作管理小组,规范了工作流程,并通过质量控制安全管理团队活动促进了药品质量与安全管理的持续提高;建立考评体系,发展科室文化,激发药学人员的工作主动性与工作热情。运用科学的管理方法实施药学学科建设可有效整合资源,促进医院药学学科发展。
OBJECTIVE:To explore the strategy of constructing a high-quality and advanced pharmacy management pattern.METHODS:Some strategies were adpoted to improve the construction of subject,it included the status quo of subject development analyzed with SWOT theory,development objectives formulated according to SMART rules,PDCA rules employed to promote quality improvement of pharmacy,KPI evaluation system established to improve work efficiency.RESULTS CONCLUSIONS:Through analyzing the pros and cons of subject development,the measure of"developing priorities,padding short board"was determined;through formulating objective,clear and step-by-step work objectives,the team of clinical pharmacists was established and developed;multiple pharmaceutical management groups were established and work process was standardized;drug quality and safety management were improved continuously through quality control and safety management team activities;the evaluation system was established and department culture was developed to stimulate the initiative and enthusiasm of the pharmacy staff for work.The scientific management methods are adopted for construction of pharmacy and can effectively integrate resources and enhance the development of subject about hospital pharmacy.
出处
《中国药房》
CAS
CSCD
2013年第9期794-796,共3页
China Pharmacy