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试析加强(修理)“三基”建设与提高服务水平的对策

Enhancing "Three-basis" Work and Raising Standards of Service
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摘要 "三基"建设与服务水平是企业尤其是维修企业发展的战略目标。前者是硬件基础,后者是软件保障,企业要发展就必须要两手抓,并且两手都要硬。本文就结合修理分公司目前的发展状况,试析加强"三基"建设与提高服务水平的对策。 The three-basic work, as well as service is the strategic objective of development for enterprises, especially for vehicle maintenance and repair enterprise. The former is hardware, and the latter is software, which are the two hands for the development of an enterprise. Two hands grasp, two hands are hard. The text mainly focuses on the current development of our company, in order to find out roans of enhancing the three-basis work and raising standards of service.
作者 林琳
出处 《价值工程》 2012年第36期132-133,共2页 Value Engineering
关键词 三基建设 服务水平 对策 the three-basic work standards of service means
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