摘要
目的:将OEC管理模式应用于优质护理病房绩效考核,进一步提高护理服务质量。方法:在护理管理过程中明确优质护理责任组工作目标,制定合理科学的护理工作流程及各班职责,细化护理工作的每日检查体系,量化基础护理工作项目,有效落实护理工作的激励机制,完善护士绩考核。结果:运用OEC管理模式将工作质量标准量化到每个岗,每个人,护士意识到工作中每一天所做的每一件事所应承担的义务和职责,并使患者得到持续护理,提高了护理质量及病人满意度。结论:OEC管理模式是践行现代护理管理观,提升护理工作效率和效果的有效手。
Objective The OEC management model used in performance evaluation of high-quality care ward, to further improve the quality of care. Methods In the care management process in clear high-quality care and responsibility group objectives, developing reasonable scientific nursing workflow and responsibilities of each class, refinement of the daily checks of the care system, quantify the basic nursing care project, the effective implementation of the nursing work incentives , and improve nursing performance appraisal. Results The use of OEC management model to quantify the quality of work standards to each Gang, everyone, nurses aware of the obligations and responsibilities of every thing should be made to work every day, and patients receive continuity of care, improve quality of care and patient satisfaction. Conclusion The OEC management model is the practice of nursing management concept, an effective means to enhance the efficiency and effectiveness of care.
出处
《中国美容医学》
CAS
2012年第10X期661-662,共2页
Chinese Journal of Aesthetic Medicine
关键词
OEC管理模式
优质护理
绩效考核
OEC management mode
quality of care
performance evaluation
