摘要
The 10th International Conference on Service Systems and Service Management （ICSSSM＇13） July 17-19, 2013, Hong Kong, China For more information, please visit http：//www.rccm.tsinghua.edu.cn/icsssm/2013/ Co-Sponsored by： ~ IEEE SMC （Pending） The Chinese University ofHong Kong Tsinghua University
The 10th International Conference on Service Systems and Service Management （ICSSSM＇13） July 17-19, 2013, Hong Kong, China For more information, please visit http：//www.rccm.tsinghua.edu.cn/icsssm/2013/ Co-Sponsored by： ~ IEEE SMC （Pending） The Chinese University ofHong Kong Tsinghua University
