摘要
对于被叫失败的原因进行常规总结,非常值得广大维护人员参考借鉴。针对移动用户异地漫游被叫失败过程进行跟踪分析,并准确定位了漫游失败原因,排查过程使用了多种测试手段。对于投诉处理的及时性,得到了用户的认可。为提高移动用户对中国移动的网络质量的信心起到了很好的提升作用。
This article summarizes the called failure causes regularly and takes it as reference for the maintenance personnel. It traces and analyzes the roaming called failure process of mobile user and positions the roaming failure cause exactly by multi-test methods. The complaint handling timeliness is confidence to China Mobile network quality. approved by users. And it plays a great role in improving the users＇
出处
《电信网技术》
2012年第2期78-82,共5页
Telecommunications Network Technology
关键词
投诉
漫游故障
信令
监测
complaint, roaming failure, signaling, monitoring
