摘要
提出门诊儿童输液护理安全文化管理的新理念,并对其进行实证性的研究,制定构成就诊患儿亲属满意度诸多内容的问卷调查表,连续进行了15个月的逐月随访调查。实施护理安全文化管理后,患儿家长对护理工作满意度整体呈上升趋势,前7个月的满意度为(89.6±6.1)%,后7个月的满意度为(97.6±2.3)%,明显高于前7个月(p<0.01)。加强护理安全文化管理能够有效提高护理质量,和谐护患关系。
This paper put forward a new ideas on the outpatient nursing management of children's infusion,and its empirical research.A satisfaction-related questionnaire was designed,conducted a series of 15 months of follow-up from month to month investigation.After management of safety culture,the overall satisfaction of parents rose gradually and the satisfaction for first seven months was(89.6±6.1)%,satisfaction for the last seven months was(97.6±2.3)%,higher than the previous seven months(p 0.01).Strengthen nursing safety culture management can effectively improve the nursing quality;create harmonious relationship between nurses and patients.
出处
《现代医院》
2011年第12期122-124,共3页
Modern Hospitals
基金
广东省科技计划项目(编号:2010B070300005)
关键词
门诊
儿童输液
安全文化
护理管理
Out-patient clinic
Children infusion
Security culture
Nursing management