6Amy Zhaohui Zen,Jack C.Hayya,The performance of two popular service measures on management effectiveness in inventory control.International Journal of Production Economics,1999,58(2):147-158. 被引量:1
7Elliot Rabinovich,Martin E.Dresner,Philip T.Evers,Assessing the effects of operational processes and information systems on inventory performance.Journal of Operations Management,2003,21 (1):63-80. 被引量:1