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基于Robust PLS算法的客户满意度指数研究 被引量:3

Study on Customer Satisfaction Index Model with Robust PLS
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摘要 偏最小二乘(PLS)是一种线性回归技术,介绍了一种Robust PLS算法,这是目前比较领先的PLS算法。通过针对客户满意度指数实例分析,表明在处理多重共线性问题上具有良好的效果,并且在运算速度和精度上有优于传统的PLS算法。 Partial least squares(PLS) is a linear regression technique,this paper introduces robustified versions of the PLS algorithm,which is now in leading PLS algorithm because of its speed and efficiency.Several simulation results and the analysis of real data sets show the effectiveness and robustness of the new approaches.
作者 汤晟 孟宪忠
出处 《工业工程与管理》 北大核心 2011年第3期81-84,共4页 Industrial Engineering and Management
关键词 偏最小二乘 客户满意度指数 Robusti partial least squares CSI robust
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参考文献15

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