8Hampton J R, Harrison M J G, Mitchel J R A,et al. Relative contributions of history- taking, physical examination and laboratory investigation to diagnosis and management of medical outpatients [J ]. Br Med J, 1975,2: 486 - 489. 被引量：1
9Cohen - Cole S A, BirdJ, Freeman A, et al. Psychiatry for internists: A study of needs [ J ]. J Operational Psychiatry, 1982, 13:100- 105. 被引量：1
10Sackett D L, Snow J C. The magnitude of compliance and noncompliance, in Haynes Reds: Compliance in health care[ M]. Baltimore:Johns Hopkins University Press, 1979:1. 被引量：1
3Rahim MA. A measure of styles of handling interpersonal conflict [J]. Academy of Management Journal,1983,26(2) : 368 - 376. 被引量：1
4Hojat M,Louis D,Maxwell K,et al. The Jefferson scale of empa thy(JES) :An update[J:. Heath Policy,2011,24(2) : 105 - 106. 被引量：1
5Tsai HH, Tsai YF, Weng LC, et al. More than eommunieavion skills= Experiences of communication conflict in nursing home nurses[J]. Medical Education, 2013,47 ( 10 ) : 990 - 1000. 被引量：1
