摘要
服务在任何社会中都处于经济活动中心的位置,是推动经济一体化的重要力量。而同一种服务采用不同的服务提供模式给服务对象带来的效益却有很大区别。因此,人们在关注服务内容的同时也增加了对服务模式的重视。文中分析了我国现代物流不同发展阶段的服务模式,并阐述了各种服务模式对服务效果的影响,在此基础上提出了一种新的物流服务模式——物流网络服务模式,进而介绍了物流网络服务模式的特点及优势,并为未来物流服务提供方式指明了方向。
Service,which is in the core position of any economic society,is an important force to push economic integration.But it will bring different effects because of different service models.So how to choose the model of the service has raised a lot of concern.This paper analyses the different logistics service models in different periods of logistics developing and their effects on the outcomes.On this basis,it puts forwards a new service model for logistics-logistics network.Then it introduces the characteristics and superiorities of logistics network and points the development direction of logistics service model in the future.
出处
《物流工程与管理》
2011年第4期52-54,共3页
Logistics Engineering and Management
