摘要
随着网络和计算机的普及,高校图书馆自动化及数字化服务发展迅速,电子阅览室已经成为高校图馆现代化的重要服务手段。建立高校电子阅览室读者满意度评价系统因素集,采用层次分析法对其进行评价,在此基础上分析电子阅览室服务中存在的问题,提出提高图书馆电子阅览室读者满意度的措施。
With the popularity of Internet and computer,library electronic reading room has become a major university map service automation and the rapid development of digital services, means a modern museum.Establishment of the Electronic Reading Room System Satisfaction factor set, with its evaluation of AHP, on the basis of Electronic Reading Room on the problems ,proposed to increase the Electronic Reading Room satisfaction measures.
出处
《湖南农机(学术版)》
2010年第5期184-185,共2页
Hunnan Agricultural Machinery
关键词
电子阅览室
读者满意度
评价指标
electronic reading room
reader satisfaction
index