摘要
认为知识管理是各种社会组织获取竞争优势的一个极其关键的因素,而信息技术的不断发展成为知识管理创新的核心因素。首先分析用户对现有知识管理系统不满意的原因,认为搜索限制、缺乏整合和功能的不方便是用户对系统质量不满意的关键点;另一方面,知识的冗余、残缺以及虚假知识的堆积是用户对知识质量不满意的关键因素;然后,通过对语义Web的分析,提出利用语义Web的相关技术来克服目前知识管理系统的缺点,进而提高知识管理系统的质量和效率。
Knowledge management （KM） has been recognized as one of the most critical factors for obtaining organizational competi- tive advantage. New information technology is a core factor enabling innovation in knowledge management （KM）. Firstly, the author analyzed the factors that affect KM system user dissatisfaction to current KM, and found that inconvenience, search and integration were statistically significant limitation factors for system quality. On the other hand, incongruence and untrustworthiness of knowledge were significant limitation factors for knowledge quality. Finally, based on analyzed semantic web, the author suggested methods for ap- plying the semantic web to KM as an alternative overcoming the technical limitations of current KM systems.
出处
《图书情报工作》
CSSCI
北大核心
2010年第8期127-130,共4页
Library and Information Service
关键词
知识管理
语义WEB
限制因素
创新采纳
knowledge management semantic Web limitation factors innovation adoption
