摘要
急诊科历来是医院中患者投诉和纠纷高发的科室，口腔专科医院的急诊科情况同样如此。通过统计分析北京大学口腔医院急诊科近十年来经医务处登记在案的医疗纠纷情况，分析探讨口腔急诊医疗纠纷发生的特点，为如何防范和避免此类纠纷提供借鉴和建议。
Emergency departments of hospitals are exposed to risks of patient complaints and disputes, and the emergency department of a stomatology hospital is no exception. Medical disputes at the emergency department of Peking University Stomatology Hospital, as registered at the department of medical affairs of the hospital in the past ten years, are analyzed with statistical processing. The results are used in studying characteristics of medical disputes frequently found in stomatology emergency cases, for references and recommendations on prevention and avoidance of such disputes in future.
出处
《中华医院管理杂志》
北大核心
2010年第4期281-284,共4页
Chinese Journal of Hospital Administration
关键词
投诉
医疗纠纷
口腔急诊
Complaints
Medical disputes
Stomatology emergency
