摘要
An M/G/1 retrial queue with a first-come-first-served (FCFS) orbit,general retrial time,two-phase service and server breakdown is investigated in this paper.Customers are allowed to balkand renege at particular times.Assume that the customers who find the server busy are queued inthe orbit in accordance with an FCFS discipline.All customers demand the first 'essential' service,whereas only some of them demand the second 'optional' service,and the second service is multi-optional.During the service,the server is subject to breakdown and repair.Assume that the retrialtime,the service time,and the repair time of the server are all arbitrarily distributed.By using thesupplementary variables method,the authors obtain the steady-state solutions for both queueing andreliability measures of interest.
基金
supported by the National Natural Science Foundation of China under Grant No. 10871020
