8Richard A.Perrin. Business process reengingeering: A pathway for performance improvement [J]. Hospital Materiel Management Quarterly, 1995 (17) :11-21. 被引量：1
9Chang Won Lee, Development of Web - based Decision Support System for Business Process Reengineering in A Health - Cass System [J]. Academy of Information and Management Sciences Journal, 2006(09) : 33 - 44. 被引量：1
10Ziaul Huq, Thomas N. Martin. The recovery of BPR implementation thorough an ERP approach: A hospital case study [J]. Business Process Management Journal. Bradford: 2006; (12) :576 - 587. 被引量：1
2IOM. Medicare: A Strategy for Quality Assurance [ M ]. Washington, D. C. : National Academy Press, 1990.31 -44. 被引量：1
3Avedis Donabedian. Evaluating the Quality of Medical Care [ J ]. The Milbank Me- morial Fund Quarterly, 1966,44 ( 3 ) : 166 - 203. 被引量：1
4Rossi PH, Freeman HE. Evaluation : A Systematie Approach [ M ]. 5th ed. Newbury Park : Sage, 1993. 被引量：1
5World Bank. World Development Report Investing in Health [ R ]. New York : Ox- ford University Press, 1993. 被引量：1
6IOM. Medicare: A Strategy for Quality Assurance [ M ]. Washington, D. C. : National Academy Press, 1990.21. 被引量：1
7Institute of Medicine ( U. S. ) Com- mittee on Quality of Health Care in America. Crossing the Quality Chasm: A New Health Sys- tem for the 21st Century[ M]. Washington: Na- tional Academy Press ,2001.5 - 6. 被引量：1
8Campbell S.M. Roland M.O. Bue- tow S. A. Defining quality of care [ J ]. Social Science & Medicine, 2000(51 ) :1611 - 1625. 被引量：1
