摘要
礼仪是人类最基本的行为道德规范,礼仪是一种社会公德。在图书馆这种服务性非常强的职业里提出礼仪服务是相当重要的。服务礼仪和道德建设是馆员践行服务礼仪的基础,本文分别详细介绍了图书馆员服务礼仪、图书馆群体礼仪以及读者阅读礼仪。
Propriety is human' s basic rule of morality and conduct, which is a part of our social ethics. It is important to mention to propriety service in such a service trades as library. Service Propriety and a morality construction is the basic of propriety. This paper individually describes service propriety, group propriety of libraries, and readers' propriety in libraries in detail.
出处
《图书馆》
CSSCI
北大核心
2009年第2期97-98,104,共3页
Library
基金
湖南省社会科学基金委托项目"和谐社会视野的公民礼仪素质研究(项目号07ZD31)研究成果