摘要
阐述了高校图书馆提供人性化服务的重要意义,着眼于细节,通过实例,从理念、制度、硬件设施和图书馆员4个方面分析和探讨了高校图书馆服务人性化的原则和实现途径。
This paper expounds the important significance of providing the individualized service by university library, and based on the details and through the actual examples, probes into the individualization principle and implementation path of university library＇ s service from four aspects of the concept, system, hardware and librarian.
出处
《科技情报开发与经济》
2009年第3期12-14,共3页
Sci-Tech Information Development & Economy
关键词
高校图书馆
人性化服务
服务细节
university library
individualized service
details of service
